NX
Nondumiso X
1 reviews | Active since Jan 2023
20 Jun 2023, 08:55
Bad service
App**** for a phone, got approved, got an email that the order has been sent out for delivery after approving debichecks. When I called to track my order DSV told me Mtn canceled the order and it will be returned back because there is no stock.. How when they said it is out for delivery🤔🙄
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Replies (1)
Mondo's replyOfficial
21 Jun 2023, 08:36Hi Nondumiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO406902
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO406902
Regards,
The Mondo Team
Mondo's reply21 Jun 2023, 08:36
Official
Hi Nondumiso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO406902
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO406902
Regards,
The Mondo Team