BG
Bianca G
1 reviews | Active since Jul 2019
15 Aug 2019, 15:21
Bad service
I dont know why they offer people products that they do not have stock in. My account was debited 2 weeks ago now they keep telling me about stock that has not arrived and they dont even know when the stock is arriving!!!!!!
Helpful (0)
Replies (8)0
Replies (8)
Mondo's replyOfficial
15 Aug 2019, 15:34Good Day Bianca,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply15 Aug 2019, 15:34
Official
Good Day Bianca,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
BG
Bianca G's updateReviewer Update
15 Aug 2019, 15:43well this is unacceptable, and inconvenient as well as nobody has answers for me and i have told you guys that i will be going on leave soon so i need to know whats happening
BG
Bianca G's update15 Aug 2019, 15:43
Reviewer Update
well this is unacceptable, and inconvenient as well as nobody has answers for me and i have told you guys that i will be going on leave soon so i need to know whats happening
Mondo's replyOfficial
15 Aug 2019, 15:46Good Day Bianca,
Please note that we have attempted contacting you with no success, our team will call you back now.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with no success, our team will call you back now.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply15 Aug 2019, 15:46
Official
Good Day Bianca,
Please note that we have attempted contacting you with no success, our team will call you back now.
Kind Regards,
Mondo Team
Please note that we have attempted contacting you with no success, our team will call you back now.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
16 Aug 2019, 12:02Good Day Bianca,
As per our discussion, please note that our team is still working on your query.
We will revert with feedback during the course of the day.
Kind Regards,
Mondo Team
As per our discussion, please note that our team is still working on your query.
We will revert with feedback during the course of the day.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply16 Aug 2019, 12:02
Official
Good Day Bianca,
As per our discussion, please note that our team is still working on your query.
We will revert with feedback during the course of the day.
Kind Regards,
Mondo Team
As per our discussion, please note that our team is still working on your query.
We will revert with feedback during the course of the day.
Kind Regards,
Mondo Team
Best regards,
BG
Bianca G's updateReviewer Update
16 Aug 2019, 12:14i will await your response
BG
Bianca G's update16 Aug 2019, 12:14
Reviewer Update
i will await your response
BG
Bianca G's updateReviewer Update
16 Aug 2019, 14:05Why are you guys taking so long to resolve this issue
BG
Bianca G's update16 Aug 2019, 14:05
Reviewer Update
Why are you guys taking so long to resolve this issue
Mondo's replyOfficial
16 Aug 2019, 16:10Good Day Bianca,
As per your discussion with our consultant, please note that we have changed the deal.
Once the order number has been generated we will make urgent delivery arrangements with the account holder.
Kind Regards,
Mondo Team
As per your discussion with our consultant, please note that we have changed the deal.
Once the order number has been generated we will make urgent delivery arrangements with the account holder.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply16 Aug 2019, 16:10
Official
Good Day Bianca,
As per your discussion with our consultant, please note that we have changed the deal.
Once the order number has been generated we will make urgent delivery arrangements with the account holder.
Kind Regards,
Mondo Team
As per your discussion with our consultant, please note that we have changed the deal.
Once the order number has been generated we will make urgent delivery arrangements with the account holder.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
23 Aug 2019, 11:03Good Day Bianca,
As per your telecon and updates from our consultant Kimona, please note that your package has been successfully delivered and activated.
Your query is now resolved.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
As per your telecon and updates from our consultant Kimona, please note that your package has been successfully delivered and activated.
Your query is now resolved.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply23 Aug 2019, 11:03
Official
Good Day Bianca,
As per your telecon and updates from our consultant Kimona, please note that your package has been successfully delivered and activated.
Your query is now resolved.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
As per your telecon and updates from our consultant Kimona, please note that your package has been successfully delivered and activated.
Your query is now resolved.
Should you have any further queries please feel free to call us or email us.
Kind Regards,
Mondo Team
Best regards,