Bad service
I cancelled a Telkom Mobile contract with Mondo in the 7 day cooling period and they refuse to stop billing and collect payments and refuse to give me an address to send back their handsets.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
15 Nov 2018, 14:20Good Day Philip,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply15 Nov 2018, 14:20
Official
Good Day Philip,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
14 Dec 2018, 17:45Good Day Philip,
Kindly note that we have followed up with the courier company on the status of the collection.
We sincerely apologize for the inconvenience caused to you.
Please note that we will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have followed up with the courier company on the status of the collection.
We sincerely apologize for the inconvenience caused to you.
Please note that we will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply14 Dec 2018, 17:45
Official
Good Day Philip,
Kindly note that we have followed up with the courier company on the status of the collection.
We sincerely apologize for the inconvenience caused to you.
Please note that we will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have followed up with the courier company on the status of the collection.
We sincerely apologize for the inconvenience caused to you.
Please note that we will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
22 Jan 2019, 11:08Good Day Philip,
Kindly note that the cancellation request has been sent to the network service provider.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that the cancellation request has been sent to the network service provider.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply22 Jan 2019, 11:08
Official
Good Day Philip,
Kindly note that the cancellation request has been sent to the network service provider.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that the cancellation request has been sent to the network service provider.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Best regards,