Bad service

Everything you read about this company is true: - Lies, Lies and more Lies from the first day that you deal with them - THEY ARE NOT MTN AND THEY DO NOT MAKE THIS CLEAR TO YOU AT THE OUTSET OF THEIR ENGAGEMENT WITH YOU. - I received and upgrade of my phone via these people under the misrepresentation that I am dealing with MTN. - When the phone's screen failed to come on I tried to have it send to be assessed for repair/replacement under the warranty. It was only "now" that I realised that I was not dealing with MTN and my problems started. - On 16 July 2018, after struggling for four days to get the correct information, I handed my phone in at a MTN store, to be send for assessment. - I subsequently obtained a reference number, directly from the repair centre (yes I phoned and obtained the number - No assistance from these people), as confirmation that I may receive a replacement phone. - It is not 21 August 2018 and I still do not have a phone.

I do not know whether the directors of this company take the time to read the comments on "Hallopeter", but if they do I would be very concerned about the image that is being betrayed about my company. I would actually like to start mentioning names of the people that I engaged with, but is forcing myself not to.

MTN these people are harming you brand.