VN
VA N
1 reviews | Active since Sept 2022
06 Sept 2022, 10:51
Bad service: 2 weeks order still waiting
I have made an order 2 weeks back for an MTN contract and an agent called me we finalized whatever she wanted to finalize and she took my address for delivery and told me I qualify but they are running a credit check and they should get feedback once they are done... its almost to 3 weeks now since I have been waiting
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Mondo's replyOfficial
06 Sept 2022, 11:00Hi Valent,
Thank you for taking the time to write to us about your MTN application status.
We do apologize for the miscommunication and level of service that you received.
As per your telephonic discussion with Nicole, please note that your recent MTN application was unsuccessful. You may reapply for a deal after 90 days.
Case No: RCO268709
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application status.
We do apologize for the miscommunication and level of service that you received.
As per your telephonic discussion with Nicole, please note that your recent MTN application was unsuccessful. You may reapply for a deal after 90 days.
Case No: RCO268709
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply06 Sept 2022, 11:00
Official
Hi Valent,
Thank you for taking the time to write to us about your MTN application status.
We do apologize for the miscommunication and level of service that you received.
As per your telephonic discussion with Nicole, please note that your recent MTN application was unsuccessful. You may reapply for a deal after 90 days.
Case No: RCO268709
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application status.
We do apologize for the miscommunication and level of service that you received.
As per your telephonic discussion with Nicole, please note that your recent MTN application was unsuccessful. You may reapply for a deal after 90 days.
Case No: RCO268709
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team