LM
LAURIKA M

1 reviews | Active since Oct 2013

01 Nov 2016, 11:05

Bad Service

<p>I just got an sms from my bank where they deducted R328.27 from my bank account but the device was sent back to Mondo about 3 weeks ago.</p> <p> </p> <p>They owe me R328.27 plus admin fee of R149.00 plus courier fees of R185.00 total amount of R662.27.</p> <p> </p> <p>I want my money in my bank account by end of business today as i sent the device back the day after they asked me to do so - so i am not going to wait any londer for my money i am allready waiting longer that 3 weeks</p> <p> </p> <p>Kimona needs to phone me back with urgent feedback</p> <p> </p> <p>Regards</p> <p>Laurika</p>

0
Replies (4)
Mondo
Mondo's reply01 Nov 2016, 11:42
Official

Good day Laurika,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

***

LM
LAURIKA M's update01 Nov 2016, 12:48
Reviewer Update

I need my money today that is all that i want - i am a single parent and i can't just throw R662.27 away

I need the money today need to pay school clothing for the new year

Sent me proof of payment of my R662.27 to **********

LM
LAURIKA M's update01 Nov 2016, 13:10
Reviewer Update

I need and want my money in my bank account by at least 3 today

so you better start making a plan i was patient for long enough now

Kimona phone me

Mondo
Mondo's reply11 Jan 2023, 14:19
Official