SK
Sadiyah K

1 reviews | Active since Jan 2021

16 Jan 2021, 04:53

Bad service

I was assisted the first day by Jason naidoo for my Mtn contract which was taken in November, he told me there was no stock and he would assist me in the week , well now he’s not contacted me since , I called in to find out what is happening and now my contract was cancelled from there side , he made me review his services based on a call with no actual assistance, disappointed

0
Replies (4)
Mondo
Mondo's reply16 Jan 2021, 08:13
Official
Hi, 

We have received your query.

Kindly note that one of our dedicated consultants will be in contact with you during business hours.

Regards 
The Mondo Team 
Mondo
Mondo's reply19 Jan 2021, 15:39
Official
Good Day, 
 
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful. 

Please advise what the best possible time to contact you. 

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply22 Jan 2021, 17:46
Official
Good Day, 
 
Kindly note that we are working on your query.

Kim will revert with feedback.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply25 Jan 2021, 17:20
Official
Good Day, 
 
We regret to inform you that this deal is no longer available and we cannot reprocess this order.

We sincerely apologize for the inconvenience caused.

Your query will be closed. 

Should you have any further queries, please feel free to call or email us.

Kind Regards, 

Mondo Team