JF
John F

1 reviews | Active since Jan 2021

28 Jul 2021, 14:56

Bad ***** and cheats mondoy

What a bunch of *****s. Not impressed how they conned me out of R149. I did the application online and was phoned and told I qualify for a phone which I chose as well as a ****le with internet bundle. Then they said I must pay R149 admin fee if my application is successful .on the 2nd of July the 149 was taken out my account via debit order and on the 6th I was notified delivery is on its way .well 14 working days has long gone and what irritates me the most they don't seem to care as they got their 149 . I phoned several times and each was a different tale then this courier then that one Very bad company

0
Replies (2)
Mondo
Mondo's reply28 Jul 2021, 15:02
Official
Hi John,
 
Thank you for taking the time to write to us about your Telkom Application.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO128850
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply06 Aug 2021, 09:26
Official
Hi John,
 
Please note that we have attempted contacting you with no success.

As per our records, we have found that you have received your package and your contract is active.

Your query is resolved and will be closed.

Please call or email us if you have any further queries.
 
Regards,
 
The Mondo Team