MP
Mpho P
1 reviews | Active since Sept 2012
30 May 2022, 14:22
Bad in fact terrible service
The Consultant promised to correct my order with courier company which they have failed to do, I placed an order on the 12/05 and this is the third week without a phone. This must be some kind of a joke.
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Replies (1)
Mondo's replyOfficial
30 May 2022, 14:32Hi Mpho,
Thank you for taking the time to write to us about your MTN query.
Please note that as per your discussion with our Customer Care Team, we have escalated your query to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case Number: RCO185140
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
Please note that as per your discussion with our Customer Care Team, we have escalated your query to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case Number: RCO185140
Regards,
The Mondo Team
Mondo's reply30 May 2022, 14:32
Official
Hi Mpho,
Thank you for taking the time to write to us about your MTN query.
Please note that as per your discussion with our Customer Care Team, we have escalated your query to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case Number: RCO185140
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
Please note that as per your discussion with our Customer Care Team, we have escalated your query to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case Number: RCO185140
Regards,
The Mondo Team