MM
Mahlatse M
1 reviews | Active since Jul 2021
26 Jul 2021, 17:46
Bad experience
I got bad experience with Mondo I had my contract telkom simcards lastweek upto today they are not working theres no network but thy keep telin me to take out the sim and restart the phone in 10 minutes time
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
26 Jul 2021, 19:52 Hi Mahlatse,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128542
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128542
Regards,
The Mondo Team
Mondo's reply26 Jul 2021, 19:52
Official
Hi Mahlatse,
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128542
Regards,
The Mondo Team
Thank you for taking the time to write to us about your activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128542
Regards,
The Mondo Team
Mondo's replyOfficial
12 Aug 2021, 13:47Hi Mahlatse,
As discussed with Kim, please note that your contracts are cancelled and your query is resolved.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with Kim, please note that your contracts are cancelled and your query is resolved.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
Mondo's reply12 Aug 2021, 13:47
Official
Hi Mahlatse,
As discussed with Kim, please note that your contracts are cancelled and your query is resolved.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with Kim, please note that your contracts are cancelled and your query is resolved.
Should you have any further queries please call or email us.
Regards,
The Mondo Team