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Sinenhlanhla S

1 reviews | Active since Sept 2021

29 Sept 2021, 05:55

Bad experience

I've never been so dissapointed in my life these people deduct your money even though you haven't received the product these guys are ********

0
Replies (4)
Mondo
Mondo's reply29 Sept 2021, 08:28
Official
Hi Sinenhlanhla,
 
Thank you for taking the time to write to us about your Telkom application.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO139342
 
Regards,
 
The Mondo Team

Mondo
Mondo's reply04 Oct 2021, 08:24
Official
Good day,

Please note that your application has been Approved.

Kindly note that once the courier company receives your package, Courier IT will be in contact with you in order to set an appointment for delivery.

We do apologize for the delay and inconvenience caused.

Regards,

The Mondo Team
Mondo
Mondo's reply06 Oct 2021, 10:41
Official
Hi Sinenhlanhla,

Trust you are well.

Please note that we have been unsuccessful in attempting to contact you.

Kindly advise what is a convenient time to make contact.

Regards,

The Mondo Team
Mondo
Mondo's reply08 Oct 2021, 10:17
Official
Hi Sinenhlanhla,

Trust you are well.

As discussed with Mondo, please note that your Telkom application has been cancelled.

Your query has been resolved and will be closed.

For further enquiries, you may contact our Customer Care Team.

Regards,

The Mondo Team