Bad customer service billing

Item: Mondo
Rating: 1
Author: Dikeledi R

Pls get someone to call me because I paid last month and before the10th my account was double debited with R470. Please explain to me about the R200 u said I owe you.

Helpful (0)

Replies (3)

Mondo's replyOfficial

30 Nov 2020, 16:27

Hi Dikeledi,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you.

Regards

The Mondo Team

Mondo's reply30 Nov 2020, 16:27

Official

Hi Dikeledi,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you.

Regards

The Mondo Team

Dikeledi R's updateReviewer Update

30 Nov 2020, 16:44

Pls do cause I don't understand your billing. Nov you debited me twice. To put a cherry on top by double debuting me R470 on the 13th. What's the point?

Dikeledi R's update30 Nov 2020, 16:44

Reviewer Update

Pls do cause I don't understand your billing. Nov you debited me twice. To put a cherry on top by double debuting me R470 on the 13th. What's the point?

Mondo's replyOfficial

04 Dec 2020, 11:32

Hi Dikeledi,

As discussed with our consultant, you may forward your billing query to Telkom.

Your query will be closed.

Should you have any further queries please feel free to email our team.

Regards

The Mondo Team

Mondo's reply04 Dec 2020, 11:32

Official