Bad customer service

Item: Mondo
Rating: 1
Author: Jabulani M

I recently received my Telkom contract under Mondo and it has never worked at all I emailed them regarding these matter and they never responded

Helpful (0)

Replies (5)

Mondo's replyOfficial

28 Dec 2020, 15:31

Hi,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you during business hours.

Regards
The Mondo Team

Mondo's reply28 Dec 2020, 15:31

Official

Hi,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you during business hours.

Regards
The Mondo Team

Mondo's replyOfficial

28 Dec 2020, 16:09

Hi

As discussed with Phindile,we have escalated for urgent activation and will be contacting you once your line is active.

Have a lovely day further.

Regards,

Mondo Team

Mondo's reply28 Dec 2020, 16:09

Official

Hi

As discussed with Phindile,we have escalated for urgent activation and will be contacting you once your line is active.

Have a lovely day further.

Regards,

Mondo Team

Mondo's replyOfficial

28 Dec 2020, 16:18

Hi Jabulani,

As discussed with Phindile, your line is now activated.

Your query is now closed.

Regards,
Mondo Team

Mondo's reply28 Dec 2020, 16:18

Official

Hi Jabulani,

As discussed with Phindile, your line is now activated.

Your query is now closed.

Regards,
Mondo Team

Jabulani M's updateReviewer Update

30 Dec 2020, 10:49

Hi am super satisfied with the service I received from phindile zondo her customer service skills were very helpful and tanx a lot phindile/mondo for such great service

Jabulani M's update30 Dec 2020, 10:49

Reviewer Update

Hi am super satisfied with the service I received from phindile zondo her customer service skills were very helpful and tanx a lot phindile/mondo for such great service

Mondo's replyOfficial

30 Dec 2020, 10:50

Hi Jabulani,

You are welcome.

Regards,

Mondo Team

Mondo's reply30 Dec 2020, 10:50

Official

Hi Jabulani,

You are welcome.

Regards,

Mondo Team