VG
Vanessa G
1 reviews | Active since Jul 2022
15 Jul 2022, 10:31
Bad customer service!
You guys do pathetic business! Promise to sms me whether i am approved or declined...then you don't! Then you sign me up for a policy and when i query my application, you say it's declined. ***!!!
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Replies (1)
Mondo's replyOfficial
15 Jul 2022, 10:39Hi Vanessa,
Trust you are well.
Thank you for taking the time to write to us about your MTN query.
Please note that the policy is for a contract cover, that gets activated after your MTN order is activated.
Due to the MTN application being declined, the policy is now canceled.
Your query will be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN query.
Please note that the policy is for a contract cover, that gets activated after your MTN order is activated.
Due to the MTN application being declined, the policy is now canceled.
Your query will be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply15 Jul 2022, 10:39
Official
Hi Vanessa,
Trust you are well.
Thank you for taking the time to write to us about your MTN query.
Please note that the policy is for a contract cover, that gets activated after your MTN order is activated.
Due to the MTN application being declined, the policy is now canceled.
Your query will be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your MTN query.
Please note that the policy is for a contract cover, that gets activated after your MTN order is activated.
Due to the MTN application being declined, the policy is now canceled.
Your query will be closed.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Mondo Team