zZ
zanele Z
1 reviews | Active since Nov 2013
11 Aug 2021, 19:44
Bad customer service
Everything is bad about them including customer service they informed to pay cancellation fee to Mtn for their mistake of which I did because they had promised to refund me back because the mistake was on their side but now they are quite I have send numerous emails with no luck of the refund date… I am fed up of this company and after this I will never ever use them as middle man
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Replies (1)
Mondo's replyOfficial
12 Aug 2021, 08:10Hi Zanele,
Thank you for taking the time to share your concerns with regards to your refund query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Thank you for taking the time to share your concerns with regards to your refund query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Mondo's reply12 Aug 2021, 08:10
Official
Hi Zanele,
Thank you for taking the time to share your concerns with regards to your refund query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO129844
Regards,
The Mondo Team
Thank you for taking the time to share your concerns with regards to your refund query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO129844
Regards,
The Mondo Team