VM
Vuyo M
1 reviews | Active since Jun 2014
02 Nov 2023, 08:57
Bad customer service
I should have read reviews before allowing mtn to give mondo to initiate my upgrade. This has to be the worst customer service I've ever received.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
02 Nov 2023, 09:29 Hi Vuyo,
Thank you for taking the time to write to us about your MTN upgrade.
We sincerely apologize for the level of service you have received.
Your MTN upgrade request has been captured and it has been escalated to our MTN team. We will keep you updated.
Your Case Number is: RCO448399.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN upgrade.
We sincerely apologize for the level of service you have received.
Your MTN upgrade request has been captured and it has been escalated to our MTN team. We will keep you updated.
Your Case Number is: RCO448399.
Regards,
The Mondo Team
Mondo's reply02 Nov 2023, 09:29
Official
Hi Vuyo,
Thank you for taking the time to write to us about your MTN upgrade.
We sincerely apologize for the level of service you have received.
Your MTN upgrade request has been captured and it has been escalated to our MTN team. We will keep you updated.
Your Case Number is: RCO448399.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN upgrade.
We sincerely apologize for the level of service you have received.
Your MTN upgrade request has been captured and it has been escalated to our MTN team. We will keep you updated.
Your Case Number is: RCO448399.
Regards,
The Mondo Team
Mondo's replyOfficial
04 Dec 2023, 10:09Hi Vuyo,
Trust you are well,
Your application status has been provided to you via email.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Trust you are well,
Your application status has been provided to you via email.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Mondo's reply04 Dec 2023, 10:09
Official
Hi Vuyo,
Trust you are well,
Your application status has been provided to you via email.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team
Trust you are well,
Your application status has been provided to you via email.
Due to the above your query has been closed.
Kind Regards,
The Mondo Team