lL
lloyd L
1 reviews | Active since Oct 2015
14 Aug 2020, 15:25
Bad customer service
I have received a very bad service from mondo and telkom. The company debited my account before I could receive my sim card. Called their call centre spoke to Akhona Nxumalo who was very rude continue to tell me i won't receive my fund's back after telling her that im cancelling.
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Replies (2)
Mondo's replyOfficial
14 Aug 2020, 16:21Hi Lloyd,
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Mondo's reply14 Aug 2020, 16:21
Official
Hi Lloyd,
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
18 Aug 2020, 11:09Hi Lloyd,
As discussed with Kimona, once the package has been returned to our warehouse we will arrange for the credit/refund.
Kimona will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
As discussed with Kimona, once the package has been returned to our warehouse we will arrange for the credit/refund.
Kimona will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
Mondo's reply18 Aug 2020, 11:09
Official
Hi Lloyd,
As discussed with Kimona, once the package has been returned to our warehouse we will arrange for the credit/refund.
Kimona will keep you updated on the progress of your query.
Kind Regards,
Mondo Team
As discussed with Kimona, once the package has been returned to our warehouse we will arrange for the credit/refund.
Kimona will keep you updated on the progress of your query.
Kind Regards,
Mondo Team