SG
Sandra G

1 reviews | Active since May 2020

19 Aug 2020, 08:45

Bad Customer Care

App**** for a Laptop, but declined me straight away. We all have bad debt during the course of our lives, but they did not even bother to call or find out what the problems were and whether I have paid up letters to send to them so that they can see I am a good payer.

0
Replies (2)
Mondo
Mondo's reply19 Aug 2020, 08:58
Official
Hi Sandra, 

Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply20 Aug 2020, 11:25
Official
Hi Sandra, 

As discussed with our consultant the application is subject to prevetting with the service provider and there are specific criteria that is required. 

Unfortunately you have failed to meet these required.

We sincerely apologize for the inconvenience casued.

Kind Regards, 

Mondo Team