Bad Customer

I have been waiting from 30th of September for a contract and being delivered. On the 8th October I have phoned and spoken to Jason Naidoo he told he has escalated and will recive the device by 12 or 13th October on the latest. Today on the 12th October I phoned because did not recive any conformation to the delivery. Today I was told by Mondo agent will only know by Friday if they have the device in stock. This is unacceptable service from Mondo and Mtn. I have asked for an order number then I was cut off.I have waited ont he phone for 30 min to speak to someone to assist then I was cut off.