BAD COSTOMER SERVICE AND I COMPETENT SALES AGENTS.

I canceled my contract with Mondo in Februry and yhe driver only came to collect the router on the 5th of March after I ahve being calling almost everyday for the package to be collected. Last week on the 12th of April the package was returned without the original box that I gave the driver but in a plastic bag. I immediately called asking why the package was semd back amd in a plastic bag. I was told that might be the mistake. And I was told that someone will call me so that they can make an arrangement for the driver to come and collect the package. To this day I have not received any calll but I have being calling them for feedback.When I call I will hold for more than 45min while they check the progress.Their agents are lies who only push for commission.