NC
Nigel C
1 reviews | Active since Jan 2023
06 Mar 2023, 15:54
BAD COMPANY DO NOT DEAL WITH MONDO!
This is my 4th application that the couriers received and sent back to mtn.. mondo! I called mondo they said it's out for delivery I called dsv they said it's out for delivery then transfered me to delivery department where I was told that mondo/MTN took the package back! No1 has answers to wats going on and why mtn keeps on taking back the package! I've lost hope now! DO NOT DEAL WITH THIS COMPANY EVERRRRRRR
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
06 Mar 2023, 16:01Good day Nigel,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO337988
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO337988
Regards,
The Mondo Team
Mondo's reply06 Mar 2023, 16:01
Official
Good day Nigel,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO337988
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO337988
Regards,
The Mondo Team
NC
Nigel C's updateReviewer Update
06 Mar 2023, 18:24How many more ****en times you ppl are going to **** with my head and say the package is on the way meanwhile some dumb **** recalls back my package! It's the 4th time this happened! So **** MTN I've had enough of this!
NC
Nigel C's update06 Mar 2023, 18:24
Reviewer Update
How many more ****en times you ppl are going to **** with my head and say the package is on the way meanwhile some dumb **** recalls back my package! It's the 4th time this happened! So **** MTN I've had enough of this!
NC
Nigel C's updateReviewer Update
06 Mar 2023, 19:49For making me a asshole for the 4th time I'm changing my network and everything else mtn related!!! Mtn will loose customers cause of a *********** company as MONDO!!!
NC
Nigel C's update06 Mar 2023, 19:49
Reviewer Update
For making me a asshole for the 4th time I'm changing my network and everything else mtn related!!! Mtn will loose customers cause of a *********** company as MONDO!!!
Mondo's replyOfficial
07 Mar 2023, 10:28Hi Nigel,
Trust you are well.
As per our records, your recent MTN application was approved and is now out for delivery.
A request has been sent to DSV to complete an urgent delivery. DSV will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Trust you are well.
As per our records, your recent MTN application was approved and is now out for delivery.
A request has been sent to DSV to complete an urgent delivery. DSV will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Mondo's reply07 Mar 2023, 10:28
Official
Hi Nigel,
Trust you are well.
As per our records, your recent MTN application was approved and is now out for delivery.
A request has been sent to DSV to complete an urgent delivery. DSV will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Trust you are well.
As per our records, your recent MTN application was approved and is now out for delivery.
A request has been sent to DSV to complete an urgent delivery. DSV will be in contact with you in order to set an appointment for delivery.
Regards,
The Mondo Team
Mondo's replyOfficial
11 Mar 2023, 12:18Hi Nigel,
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply11 Mar 2023, 12:18
Official
Hi Nigel,
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Mondo Team