Bad bad service and I would not recommend Mondo to anyone

Hey my name is Deon Oliphant .On the 25th of February 2021 I was contacted by Mondo to subscribe for a Telkom deal of R180/ month for a HTC FIRE phone on contract .Whilst processing my deal the lady told me I qualify for a double deal,I could either take another HTC phone or a Huawei router and that it could cost me around R315/ month on a Telkom contract .After a week and a few days on the 8th March 2021 I received my parcel via DSV couriers .But to my surprise the phone was not a HTC FIRE but a HISENSE .I try the phone out and it immediately freezes.The next day I contact Mondo and explain to them they send me a different phone to what I ordered .I ask them to cancel the contract and arranged for their property to collected ...a lady called Lintle assisted me and also provide me with a reference for collection ...I was assured that my contract for the phone and router had been cancelled ,but to my suprise I was billed for this month by Telkom..I still await for the route ,phone and two simcards to be collected.Its been a month since I contacted them