TS
Thandi S
1 reviews | Active since Jun 2020
15 Nov 2022, 17:12
Bad bad service
I've app**** for a contract phone a month ago and since there is no communication whatsoever. Their services is poor than poor
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Nov 2022, 08:09Good day Thandi,
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO302147
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO302147
Regards,
The Mondo Team
Mondo's reply16 Nov 2022, 08:09
Official
Good day Thandi,
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO302147
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO302147
Regards,
The Mondo Team
Mondo's replyOfficial
06 Dec 2022, 11:08Hi Thandi,
Trust you are well.
Please note that your MTN order that was processed in October is with DSV couriers and delivery has been set for tomorrow (07/12/2022).
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order that was processed in October is with DSV couriers and delivery has been set for tomorrow (07/12/2022).
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply06 Dec 2022, 11:08
Official
Hi Thandi,
Trust you are well.
Please note that your MTN order that was processed in October is with DSV couriers and delivery has been set for tomorrow (07/12/2022).
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order that was processed in October is with DSV couriers and delivery has been set for tomorrow (07/12/2022).
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's replyOfficial
19 Dec 2022, 10:59Hi Thandi,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Mondo's reply19 Dec 2022, 10:59
Official
Hi Thandi,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day.
Regards,
The Mondo Team