TB
Thandi B

1 reviews | Active since Jan 2017

13 Oct 2017, 08:16

Bad Attitude

Read other reviews on this company and I’m glad I didn’t take their offer. The agent (Charles I think) who called me literally just hung up on my ear while I was still talking! How rude! No manners whatsoever, he even asked me at the beginning of the conversation who he was speaking to which is very unprofessional of him to do too. Glad I dodged a bullet there!

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Replies (2)
Mondo
Mondo's reply13 Oct 2017, 08:20
Official

Good day Thandiwe ,

Thank you for bringing this matter to our attention.

We value your feedback as this can only help us to improve our service. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.

Kind Regards,

Mondo Team

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Best regards,

Mondo
Mondo's reply23 Oct 2017, 09:45
Official

Hello Thandiwe,

Thank you for allowing us to investigate your query. As per your discussion with Kim, your query has been resolved.

We would like to apologize for any inconvenience caused.

Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care

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Best regards,