BK
Bandile K
1 reviews | Active since Mar 2022
28 Mar 2022, 13:47
Bad and unfair service
Very bad service, placed and order with Mondo not even today I've received my package and yet they wanted to debit their installments for services which they failed to provide and this affected my credit record which doesn't allow me to purchase any product on credit and I can't apply for jobs to any financial institutions
This has mess my life I'm very angry
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
28 Mar 2022, 14:01Hi Bandile,
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the level of service you have received and for the inconvenience caused.
Please note that an urgent cancellation request has been sent to the Telkom Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Case No: RCO203331
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the level of service you have received and for the inconvenience caused.
Please note that an urgent cancellation request has been sent to the Telkom Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Case No: RCO203331
Regards,
The Mondo Team
Mondo's reply28 Mar 2022, 14:01
Official
Hi Bandile,
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the level of service you have received and for the inconvenience caused.
Please note that an urgent cancellation request has been sent to the Telkom Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Case No: RCO203331
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the level of service you have received and for the inconvenience caused.
Please note that an urgent cancellation request has been sent to the Telkom Cancellations Team.
Once we receive feedback, we will advise you accordingly.
Case No: RCO203331
Regards,
The Mondo Team
Mondo's replyOfficial
05 Apr 2022, 10:30Hi Bandile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply05 Apr 2022, 10:30
Official
Hi Bandile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team