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Mondo's replyOfficial
19 Aug 2021, 10:03Hi Johan,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131492
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131492
Regards,
The Mondo Team
Mondo's reply19 Aug 2021, 10:03
Official
Hi Johan,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131492
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131492
Regards,
The Mondo Team
Mondo's replyOfficial
20 Aug 2021, 12:47Hi Johan,
Trust you are well.
As discussed with Nicole, please note that your SIM was activated.
You may complete a SIM SWAP for your lost SIM card.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your SIM was activated.
You may complete a SIM SWAP for your lost SIM card.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply20 Aug 2021, 12:47
Official
Hi Johan,
Trust you are well.
As discussed with Nicole, please note that your SIM was activated.
You may complete a SIM SWAP for your lost SIM card.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that your SIM was activated.
You may complete a SIM SWAP for your lost SIM card.
Your query will now be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team