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Replies (3)
Mondo's replyOfficial
22 Apr 2021, 14:07Hi Thulani, We sincerely apologize for your experience.
Our have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117251 Regards, The Mondo Team
Our have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117251 Regards, The Mondo Team
Mondo's reply22 Apr 2021, 14:07
Official
Hi Thulani, We sincerely apologize for your experience.
Our have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117251 Regards, The Mondo Team
Our have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117251 Regards, The Mondo Team
Mondo's replyOfficial
23 Apr 2021, 16:07Hi Thulani
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's reply23 Apr 2021, 16:07
Official
Hi Thulani
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's replyOfficial
28 Apr 2021, 16:33Hi Thulani
Please note that our consultant has contacted you and addressed your concerns.
We have arranged for you to be compensated.
You will receive this next Friday.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Please note that our consultant has contacted you and addressed your concerns.
We have arranged for you to be compensated.
You will receive this next Friday.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Mondo's reply28 Apr 2021, 16:33
Official
Hi Thulani
Please note that our consultant has contacted you and addressed your concerns.
We have arranged for you to be compensated.
You will receive this next Friday.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Please note that our consultant has contacted you and addressed your concerns.
We have arranged for you to be compensated.
You will receive this next Friday.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team