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Replies (3)
Mondo's replyOfficial
07 Sept 2021, 13:20Hi Mabotse,
Thank you for taking the time to write to us about your MTN delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135141
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135141
Regards,
The Mondo Team
Mondo's reply07 Sept 2021, 13:20
Official
Hi Mabotse,
Thank you for taking the time to write to us about your MTN delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135141
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135141
Regards,
The Mondo Team
Mondo's replyOfficial
18 Oct 2021, 10:03Hi Mabotse,
Trust you are well.
Please note that a follow up on your MTN application has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that a follow up on your MTN application has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply18 Oct 2021, 10:03
Official
Hi Mabotse,
Trust you are well.
Please note that a follow up on your MTN application has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that a follow up on your MTN application has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's replyOfficial
26 Oct 2021, 12:49Hi Mabotse,
Trust you are well.
As per our records, your MTN application has been cancelled.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
As per our records, your MTN application has been cancelled.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply26 Oct 2021, 12:49
Official
Hi Mabotse,
Trust you are well.
As per our records, your MTN application has been cancelled.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
As per our records, your MTN application has been cancelled.
Your query will now be closed.
Regards,
The Mondo Team