TM
Thulani M
1 reviews | Active since Nov 2021
30 Nov 2021, 10:19
Bad
I tried to call you guys to no avail, your product is still not working and even Telkom is failing to assist me. The number is not valid that you have on your website!!!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
30 Nov 2021, 10:26Hi Thulani,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156617
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156617
Regards,
The Mondo Team
Mondo's reply30 Nov 2021, 10:26
Official
Hi Thulani,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156617
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156617
Regards,
The Mondo Team
Mondo's replyOfficial
31 Jan 2022, 15:08Hi Thulani,
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply31 Jan 2022, 15:08
Official
Hi Thulani,
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team