Hellopeter
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KS
Kenwell S

1 reviews | Active since Aug 2022

11 Aug 2022, 13:44

Awful experience

I received poor experience with the company. I was sent a wrong phone and no one informed the phone I wanted was out of stock and was surprised by the replacement. The aim card took forever to activate had to call in several times

0
Replies (3)
Mondo
Mondo's reply11 Aug 2022, 13:47
Official
 Hi Kenwell,

Thank you for taking the time to write to us about your Telkom query.

We do apologize for the inconvenience caused.

Please note that an internal investigation has been logged to have the sale call recording to be assessed.

Once we receive feedback, we will be in contact with you.

Case Number: RCO259400

Regards,

The Mondo Team 
Mondo
Mondo's reply05 Sept 2022, 10:13
Official
Hi Kenwell, Trust you are well. Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review for Telkom. Kindly advise what is a convenient time to make contact. Thank you. Have a lovely day further. Kind Regards, The Mondo Team
Mondo
Mondo's reply15 Dec 2022, 14:36
Official
Hi Kenwell,

Trust you are well.

Due to no response to our email, please note that your query will now be closed.

Should you require further assistance, you may contact our Customer Care Team.

Regards,

The Mondo Team