SR
Sharleen R

1 reviews | Active since Jun 2018

03 Jul 2018, 16:23

Awful call centre staff who are just plain rude and ******!!!

Just received a call from an call centre agent called Marilyn in the Telkom department who whilst on a call with me proceeded to say to a colleague "why is she speaking like a white" whilst on call with me....

Clearly this company doesn't care how their staff interact with potential clients by being so rude especially when they think that the client cant hear them

I have called back asking to speak to the culprit or a supervisor but get cut off every time so I mailed, sent a whatsapp message and still no response to this.

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Replies (1)
Mondo
Mondo's reply03 Jul 2018, 17:12
Official

Good afternoon Sharleen

Thank you for raising your query with us.

We sincerely apologise for this immoral behaviour, we want to assure you this is not the nature of the business and the necessary action will be taken.

Once again we apologise.

Kind regards

Mondo team