RE
Romaine E
1 reviews | Active since Dec 2015
10 Dec 2015, 17:06
Awesome Customer Service
I received a new Telkom Line through Mondo within 24hrs of the sales call. It started with the sales agent, Peter, very persuasive, quick thinking and logical. He could sell snow at the North Pole if there was a market for it. The next link in the chain was Sivesh, a gentleman, not afraid to apologise meaningfully when the line was not activated. Sivesh calmly explained, the necessary steps that would follow and was not afraid to 'put his money where his mouth was
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Replies (1)Mondo's replyOfficial
10 Dec 2015, 17:25Hello Romirae,
Thank you for taking the time to post a compliment on the service you received from Sivesh.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Thank you for taking the time to post a compliment on the service you received from Sivesh.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Mondo's reply10 Dec 2015, 17:25
Official
Hello Romirae,
Thank you for taking the time to post a compliment on the service you received from Sivesh.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Thank you for taking the time to post a compliment on the service you received from Sivesh.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
