MW
Madeleine W

1 reviews | Active since Mar 2012

11 Jun 2018, 07:27

Avoid using MONDO as cellular despatch - they will ***** your device

Mondo as the company used by MTN is completely useless at delivering devices. Their off staff likely ***** it and you are left paying the bill.

I am yet to speak to an intelligent person there - Also they send your query from 1 person to another .... no one there understands these words Courtesy Service Understanding Responsibility

I wonder what their motto is

Be the worst at what you can be - that is ok

hahahahahahahahaha

0
Replies (3)
Mondo
Mondo's reply11 Jun 2018, 08:57
Official

Good Morning Madeleine

Thank you for raising your query with us.

We apologise for the inconvenience caused. We attempted to contact you however was unsuccessful.

Kind regards

Mondo team

Mondo
Mondo's reply12 Jun 2018, 12:32
Official

Good Afternoon Madeleine

We are in correspondence with you regarding your query.

Kind regards

Mondo Team

Mondo
Mondo's reply12 Jun 2018, 12:55
Official

Good Afternoon Madeleine

Thank you for raising your query with us.

As per records our consultants attempted to contact you regarding feedback on your query. The service provider has reversed the upgrade.

Kind regards

Mondo team