1 reviews | Active since Oct 2011
Avoid these ******** and *******!!!
This company is a bunch of thieving ************. after more than a week still no help with anything and problem on your side with an endless run around to get nothing done. Excuse after excuse after excuse of why things cant be done. you *****ed up and now I want a full refund immediately with you collecting the phones and sim cards by close of business today. I am having to seek legal council in this matter. I have lost count on the amount of calls made, how many times your agents just hang up the line and how many times when requested to speak to a manager that are probably non existent or promise to call back but nothing. Your facebook chat bot is about as useless as a dead horse and the agents, supervisors and managers rival some of the best ******** globally. does this have to go the legal route to have resolved now???
Trust you are well.
Thank you for taking the time to write to us about your Telkom collection.
As discussed with Mondo, kindly note that we have requested an urgent collection to be done and we have sent a refund request (of the admin fee) to our finance team.
We do apologize for the level of service which you have received thus far.
Case No: RCO183891
Regards,
The Mondo Team
Best regards,
Trust you are well.
Thank you for taking the time to write to us about your Telkom collection.
As discussed with Mondo, kindly note that we have requested an urgent collection to be done and we have sent a refund request (of the admin fee) to our finance team.
We do apologize for the level of service which you have received thus far.
Case No: RCO183891
Regards,
The Mondo Team
Best regards,
