Avoid Mondo at all costs

I took out a contract with Monday in November 2021, since then I've escalated my issue numerous times with no help or solution whatsoever. Each time i reach out i'm told to fill in the online application which leaves me back where i started with no one assisting or responding. There is no contact number on the website and no one gets back to you on email.

When taking out my contract i specifically asked the agent if the phone will have two sim options which was vital for me as i have a business and need to use that number as well. She confirmed that this would be the case and it wasn't. I am now sitting with a phone (MTN) of which i am still using my old vodacom sim as all my business takes place on this number. My MTN contract number which i took out with Mondo via MTN is not being used yet i am paying for data and airtime which i am not able to use.

Mondo came back with a stupid suggestion of importing the MTN sim number to my current number which i visited MTN on numerous occasion to ask to do and they said this is not possible and Mondo is aware of this.

I have all email correspondence which shows me reaching out on numerous occasions and almost a year later still being unable to reach anyone.