1 reviews | Active since Oct 2023
AVOID MONDO AND MTN if you want a good credit record!
This company sold me a R145 MTN contract that turned out to be a nightmare. My details captured incorrectly which amazes me because they had no problem contacting me to sell me the contract or to deliver it so I could sign on the dotted line. Debit orders escalated to random amounts and was irregularly deducted. I did not get statements even though I phoned for to ask. The phone customer care line is a maze of giving your number and being redirected ad infinitum. MTN Customer service so bad that I was handed over to legal for a R145 x 2 amount that is on my credit record but I was not contacted once. In the end I rather paid penalties to get out of the contract. But they are still emailing me now with different amounts I owe every month. THE MOST EXPENSIVE 3 Gig of data I have ever bought. Do yourself a favour - AVOID MONDO AND MTN if you want a good credit record!
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
According to the system, you have settled your account for termination with MTN. You may need to request for them to also remove you from the legal status in order to clear your credit history.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
According to the system, you have settled your account for termination with MTN. You may need to request for them to also remove you from the legal status in order to clear your credit history.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
