Assistance with contract and connecting

In total desperation with uncooperative TELKOM consultants to change my expiring contract -(wasting at least 6 x hours)- I contacted Mondo and Lo-and-behold a kind voice advised me to sit back and relax...and within 10 minutes the problem was solved.<br> <br> I must admit that my request to change/amend the contract was intended as a \down grade"but this was flatly turned down or passed on to another \""department\"" This continued for hours and eventually ending up where I started in the first place.....(with obviously a different consultant on the receiving end)<br> <br> Fortunately Lezerene Singh from Mondo \""came to my rescue\"" and revived my faith in humanity (consultants) and I now have a \""new lease of my Cell-phone-Life\""....<br> <br> Thank you Lezerene and Mondo"""