S
Sandile
1 reviews | Active since Jan 2023
24 Jan 2023, 18:56
As far as the compan...
As far as the company and Simcard is concerned I'm giving you 5 stars, but the consultant who helped me with this Telkom Sim deal told me my area has coverage which is not true, I tried consulting mondo via messenger still did not get help on canceling the contract that was within the week receiving the Sim card, on the 15th I paid 150 Rands for the data I've never used
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Replies (2)
Mondo's replyOfficial
24 Jan 2023, 19:57Good day Sandile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336634
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336634
Regards,
The Mondo Team
Mondo's reply24 Jan 2023, 19:57
Official
Good day Sandile,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336634
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO336634
Regards,
The Mondo Team
Mondo's replyOfficial
10 Feb 2023, 13:54Hi Sandile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply10 Feb 2023, 13:54
Official
Hi Sandile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team