NN
Natalia N

1 reviews | Active since Nov 2021

15 Mar 2022, 18:15

Approved or denied?

Hi Mondo,

Mondo MTN

Last week I did an application for mtn deal via phone with your consultant.

I was declined even though I have a good average score and every creditor gets paid on time religiously. Anyways, i was sad but accepted your vetting criteria

Anyway, today I receive a call from another Mondo MTN consultant to ask how are things going with my contract etc, i was surprised I asked what contract because the other lady said application denied last week

So the kind lady today says no, the status is showing active on her side. I said my application was denied and please tell me what's going on

I tried calling relevant departments with no joy, mtn lines were down.

Please tell me what this is, I'm very concerned.

Thank you

Natalie

0
Replies (3)
Mondo
Mondo's reply15 Mar 2022, 18:17
Official
Good Day Natalia,

Thank you for posting a compliment on the services you received from Mondo.

Unfortunately, your application was unsuccessful. You can apply again after 90 days. We sincerely apologize for the inconvenience.

Should you require further assistance, please contact our Customer Service team.

Regards,

The Mondo Team

Best regards,

NN
Natalia N's update16 Mar 2022, 00:45
Reviewer Update
Hi Mondo,

I appreciate the response. Thank you for getting back to me in detail.



Kind Regards
Natalie
Mondo
Mondo's reply16 Mar 2022, 14:59
Official
Good day,

You are welcome.

Regards,

The Mondo Team

Best regards,