KM
Karin M
1 reviews | Active since Apr 2015
20 Feb 2024, 10:46
APPALLING SERVICE - ****MERS
SHOCKING SERVICE. Eveytime I have called I have got a different story. I have been trying to cancel my order (which was wrong) for over two weeks now and each time I am told something different. I would like either someone in Management or preferably the CEO to call me as I keep getting the run around. DO NOT ORDER FROM THESE ****MERS AND *****STERS!!!!!!!!!!!!!!!!!!
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Mondo's replyOfficial
20 Feb 2024, 11:15 Hi Karin,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
An urgent escalation has been sent to the relevant department and we will be in contact with you
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
An urgent escalation has been sent to the relevant department and we will be in contact with you
Regards,
The Mondo Team
Best regards,
Mondo's reply20 Feb 2024, 11:15
Official
Hi Karin,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
An urgent escalation has been sent to the relevant department and we will be in contact with you
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
An urgent escalation has been sent to the relevant department and we will be in contact with you
Regards,
The Mondo Team
Best regards,