qM
queen M
1 reviews | Active since Jun 2015
24 Aug 2021, 07:38
Appalling service
It's almost two months since Mondo delivered a defective device and I am still waiting for collection. I would like to warn people against purchasing anything from Mondo. I have had the worst experience as a consumer with Mondo. They have contravened the National Credit Act and violated my right as a consumer.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
24 Aug 2021, 08:15Hi Queen,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 08:15
Official
Hi Queen,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO129920
Regards,
The Mondo Team
qM
queen M's updateReviewer Update
24 Aug 2021, 08:18I'm starting to think this an automated reply as no one has called me in the last week and a half
qM
queen M's update24 Aug 2021, 08:18
Reviewer Update
I'm starting to think this an automated reply as no one has called me in the last week and a half
Mondo's replyOfficial
24 Aug 2021, 08:22Good day,
Please note that you will receive a call within today regarding your query.
Regards,
The Mondo Team
Please note that you will receive a call within today regarding your query.
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 08:22
Official
Good day,
Please note that you will receive a call within today regarding your query.
Regards,
The Mondo Team
Please note that you will receive a call within today regarding your query.
Regards,
The Mondo Team