1 reviews | Active since Dec 2021
Appalling Service
I am so tired of telling the consultants at mondo to cancel my contract ... Its started with a false sale that was done where i won the case of a contract that was sold to me ...the contract I agreed upon was 30 GB for R 100 ... The 1st was not debited so I received an SMS from MTN stating that i owed R641.53 ...which i was perplexed because I know I don't any network that is above R100 .... I have the Reference of the case I won... I had to call them for a follow up every week... I asked them to cancel and till this day ...Nobody is saying anything... My credit score is messed up of Mondo... And now MTN says I owe R1305.02 for a cancelled contract ... Because of Mondo ...MTN IS ALWAYS SUSPENDING NUMBER and I have a business and family that need to call me and always inconvenienced by Mondo... The service is just appalling ... 3 months of me life has been in distressed because of Mondo... Seriously mxm
Please note that your query has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that your query has been escalated to the relevant department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
