Another extremely unhappy person

<p>I was persuaded telephonically to get a tablet and extra data by a sales person at Mondo. That was in February. I soon realised that I did not want or need this product and phoned to cancel the contract. I was assured as I have been many times - at least two calls from me a month to *** - that the device would be collected and my contract would be cancelled with a full refund. Last week, I spoke to Christine who informed me that there is no record of me having phoned EVER. How is this possible? the said tablet is still in it's original wrapping, awaithing collection, and I am being charged each month. Jonathan, the client liason officer promised me last week that he would sort it all out. Still waiting. AND THEN another telesales person called and gave me the same sales pitch. When I told her my story, her response was "Well if you're paying for it you may as well use it.!! I am now at the end of my tether.</p>