1 reviews | Active since May 2017
And so the attempted theft continues....
<p>Another month end.... and another attempt at drawing money from Ms. Nene's account. I don't even answer your calls anymore Nevashan, because I am sick and tired of lies and empty promises. This matter is NEVER going to be resolved and in the meantime, it is damaging whatever credit rating Ms. Nene might have had, not to mention the bank charges she is have to pay for the rejected "debit". This has been going on since December 2016 and there seems to be no end in sight. I am totally disgusted! It's a pity there are no stars available in the negative rating, because you would surely get -10!</p>
Good day Renetta,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Renetta,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
I was again today contacted by Nivashan Maduray, who has assured me that Mondo will pay Ms. Nene for the inconvenience & frustration this MTN saga has caused her. Although it's not their reponsibility to pay anything, they have kindly offered to do so. Nivashan, although I am reluctant to improve ratings, you really have offered assistance and help throughout this saga and I know you are trying to do the best that you possibly can. I am just so afraid that MTN will try to deduct again off Ms. Nene's account at the end of July... which ultimately means we have acheived nothing, but based on our conversation today... you are still my Shining Star!
I was again today contacted by Nivashan Maduray, who has assured me that Mondo will pay Ms. Nene for the inconvenience & frustration this MTN saga has caused her. Although it's not their reponsibility to pay anything, they have kindly offered to do so. Nivashan, although I am reluctant to improve ratings, you really have offered assistance and help throughout this saga and I know you are trying to do the best that you possibly can. I am just so afraid that MTN will try to deduct again off Ms. Nene's account at the end of July... which ultimately means we have acheived nothing, but based on our conversation today... you are still my Shining Star!