1 reviews | Active since Apr 2017
<p>I Sign up on the 22th or earlier with the Mondo Telkom Mobile with the very awesome package of R99.00 a month for 50 SMS and free Telkom calls etc. </p> <p> </p> <p>After all the nice things **** happen. I asked the sale Consultant to port my number he never told me that a consultant will call to activate the porting of my number, so on Friday the 31st of March I called to ask for assistance to port my number .The consultant said that it takes 48 hours so I said okay and then on Monday I had to phone again to hold for 15 minutes just to find out that my number was never ported and the reason for that was that my provider doesn't want to release my number. I was so degusted with the *** service I received. I send an email to cancel got no response , called again just find out that nothing happened and the consultant said in a very politely voice that they not the ones that's at fault and when trying to cancel after all this **** they still give me a number to cancel , I called that number only to find out that am not even on the system so they can’t do anything said I should call Mondo customer service not even the Manager did something to say that someone tried to WOW this service every call I made was ***. I will never refer someone to you guys ever.</p> <p> </p>
Good day Quenny,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Best regards,
Good day Quenny,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Hello Quenny,
We have not been successful contacting you, however, we trust that your query has now been resolved.
Should you have any further queries please feel free to contact us.
Regards,
Mondo Team
***
Best regards,
Hello Quenny,
We have not been successful contacting you, however, we trust that your query has now been resolved.
Should you have any further queries please feel free to contact us.
Regards,
Mondo Team
***
Best regards,
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