All lies and empty promises.
Ordered black Friday deal, cellphone and tablet. Received phone a few days later,no tablet. Have spent over R700 on calls to Mondo and today they give me a RAM tracking number that doesn't exist. Make promises to phone me back, never do.
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Replies (1)Mondo's replyOfficial
14 Feb 2024, 17:42Hi Jan B,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your query has been escalated accordingly and the reason for the delivery to be unsuccessful was due to your direct contact number being incorrect on the system. Please provide us your contactable number via WhatsApp on ***.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your query has been escalated accordingly and the reason for the delivery to be unsuccessful was due to your direct contact number being incorrect on the system. Please provide us your contactable number via WhatsApp on ***.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply14 Feb 2024, 17:42
Official
Hi Jan B,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your query has been escalated accordingly and the reason for the delivery to be unsuccessful was due to your direct contact number being incorrect on the system. Please provide us your contactable number via WhatsApp on ***.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your query has been escalated accordingly and the reason for the delivery to be unsuccessful was due to your direct contact number being incorrect on the system. Please provide us your contactable number via WhatsApp on ***.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
