Agent **** to me

Item: Mondo
Rating: 1
Author: Noluvo N

I have logged a call for collection of your device as one of your agent **** to me when selling your product, it's been a month and some weeks waiting for you to come and take this device the only thing I get is invoice of the device that I don't use, hopefully my refund will not take this long after you took your device.

When are you collecting this device?

Helpful (0)

Replies (2)

Mondo's replyOfficial

02 Dec 2024, 11:00

Hi Noluvo,

I am sorry for the inconvenience and frustration we might have caused. Kindly note that the collection is still pending. Should you have any further questions, please do not hesitate to contact our Customer Care Team.

Regards,
The Mondo Team

Mondo's reply02 Dec 2024, 11:00

Official

Noluvo N's updateReviewer Update

02 Dec 2024, 11:59

Hi Mondo,
So you want to tell me that since 07th of October 2024 the collection is still pending, if I am ask what is the reason behind this delay?

Noluvo N's update02 Dec 2024, 11:59

Reviewer Update

Hi Mondo,
So you want to tell me that since 07th of October 2024 the collection is still pending, if I am ask what is the reason behind this delay?