AGAIN NOT DOING AS PROMISED!!!

After my previous complaint on Hello Peter, where I couldn't reach Buy Mondo for 1 month, you where quick to respond to my complaint on this forum.... HOWEVER.... This issue is not sorted out to my satisfaction !!! Again you promised me things that I never received!!! I want to cancel my contract completely and IMMEDIATLY!!! Today I will go and reverse and cancel the deduction... If needs be I will close my account, but you Will NOT tell me that my monthly fee will be R300 and something and then deduct almost R700 from me!!! Again You broke contract!!!! I never agreed to almost R700 and there absolutely NO way that I could have gone over the data amount of 20gigs!!! Again you said that when you deliver I will receive a booklet with all your INFO inside and AGAIN there was absolutely NOTHING... The first time maybe , but the second time knowing that I have numerously asked specifically for that ooooo yes and by the way not receiving it via SMS as promised by you ***** department on Monday 8/1/2018 telephonically and the as promised by your agent on Tuesday with Delivery!!! The newly delivered Items are exactly as is and unopened for you to come and collect and I still have the original packaging for the router!!!

COME AND COLLECT YOUR **** WITH YOUR FALSE PROMISES AND CANCEL MY ORDER IMMEDIATLY!!! I WILL CONTACT THE OMBUDSMAN ABOUT THIS ISSUE IF ITS NOT RESOLVED BY END OF BUSSINESS TODAY ...

NOT once from the beginning did you keep to what you promised!!!