AJ
ANTHONY J
1 reviews | Active since Jan 2021
19 Oct 2021, 11:07
Administration fee refund
I'm still waiting for my refund as promised.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Oct 2021, 12:03 Hi Anthony,
Thank you for taking the time to write to us about your credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO144638.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO144638.
Regards,
The Mondo Team
Best regards,
Mondo's reply19 Oct 2021, 12:03
Official
Hi Anthony,
Thank you for taking the time to write to us about your credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO144638.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO144638.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
01 Feb 2022, 15:21Hi Anthony,
Trust you are well.
Please note that our finance team has confirmed that credit was processed in the month of October 2021.
If you did not receive credit of the admin fee, you may contact our customer care team for further assistance.
We do apologize for the delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that our finance team has confirmed that credit was processed in the month of October 2021.
If you did not receive credit of the admin fee, you may contact our customer care team for further assistance.
We do apologize for the delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,
Mondo's reply01 Feb 2022, 15:21
Official
Hi Anthony,
Trust you are well.
Please note that our finance team has confirmed that credit was processed in the month of October 2021.
If you did not receive credit of the admin fee, you may contact our customer care team for further assistance.
We do apologize for the delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that our finance team has confirmed that credit was processed in the month of October 2021.
If you did not receive credit of the admin fee, you may contact our customer care team for further assistance.
We do apologize for the delayed response.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,