vM
vongani M

1 reviews | Active since Apr 2020

12 Apr 2020, 09:04

Activation of contract sim cards

I got approved for two contract deal with Mondo for a Telkom simcard and a Samsung Galaxy A20. I am having trouble with the activation of my sim cards as it has been more than 48 hours now waiting for an SMS of confirmation that the sim cards have been activated. Please assist me

0
Replies (4)
Mondo
Mondo's reply14 Apr 2020, 08:17
Official
Good Day Vongani, 

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply14 Apr 2020, 08:29
Official
Good Day Vongani, 

As per email communication with our consultant Kimona, your contracts have been successfully activated and your query is resolved.

Should you have any further queries please feel free to email us.

Welcome to the Mondo Family.
Kind Regards, 

Mondo Team 
vM
vongani M's update14 Apr 2020, 12:17
Reviewer Update
It is with great pleasure that I write this response. Thank you for your urgent attendance to my issue. Am very much happy as my contract was Activated hours after I wrote my review.
Mondo
Mondo's reply21 Dec 2022, 11:52
Official